Shipping & Returns
Welcome to our online store. Here you can get the full information about shipping & returns.
Shipping:
We usually shipping Via USPS, EMS, DHL and so on.After ship out,We will send you tracking number ,so that you can track your package by yourself at any time . Shipping dates on the way around 12-15 days (peak season may delay, but won't too much time). Please make sure your shipping address and zip code is correct.if any mistake, please contact with us to revise before shipping. About the customs clear, Generally is free , so no need worry about the pick up problem please !
Easy 60-Day Returns
We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within sixty (60) business days of receipt of the item(s).
To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued.
International Shipping
Our Store has adopted the international shipping solution FiftyOne to allow you to easily shop from and ship to any of the countries listed below. You can now shop our site in your selected currency and see your complete order total, including shipping fees, payment fee when you check out. Once you submit your order, the total is guaranteed at the exchange rate indexed when you placed your order. You will not be charged any additional fees at delivery.
Return Conditions
We do our best to provide you 100% satisfaction. If you want to apply a return, please first contact our customer service and informed of the reason for returning. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. Within 30 days you can enjoy return service, over the period required we will not to return or exchange.
1. You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.
2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
3. We do not accept returned items that were sent back by you directly without checking with us first.
4. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
Return Address
If you wish to return the items to the nearest return address, please contact us, our customer service representative will get back to you within 24 hours.
Any questions, please remember to email us!